Help with orders

Each product page lists it under “In the box”, with what isn’t included. If a product doesn’t list it yet, write to laarish@laarish.com before you order and we’ll tell you.

Every product is made for one stage: Toddlers (0–5 years), Dreamers (Grades 1–6), Makers (Grades 7–12), Inventors (Diploma & UG). Its page shows the age it’s made for and any safety notes, such as small parts or tools that need an adult.

Free delivery anywhere in India, in 3–10 days. When it ships, we email you the courier’s name and the tracking number, and your order page shows them too.

₹0 per order, whatever is in it. Your cart shows it, and checkout shows the total, before you pay.

To addresses in India, with a six-digit PIN code.

Our refund policy explains returns, what to do if something arrives damaged, and how refunds are made. To start one, write to laarish@laarish.com with your order number (it starts with LAR-). A refund goes back to the account you paid from.

Through Razorpay’s secure checkout, which shows the ways you can pay, such as UPI, cards and net banking. We never see or store your card details.

Nothing is charged for a failed payment. Try again from the same checkout, with the same or another way to pay. Your items are held for 15 minutes while you pay; if the hold ends, your cart is still there and you can start again.

Please don’t pay a second time. We check every payment with Razorpay ourselves, so an order whose payment went through is confirmed even if the page closed or lost its connection. If a payment reaches us after the hold has ended, we look at it ourselves and either send the order or refund it in full. If you haven’t heard from us within a day, write to laarish@laarish.com.

Every order has its own private page with its status, what you ordered and, once it ships, the courier, the tracking number and a Track the parcel button. The link is on the page you see after paying and in our emails. Lost it? Find your orders with the email address you ordered with.

Write to laarish@laarish.com as soon as you can, with your order number. What we can do depends on how far along it is; our refund policy explains it.